Home IT Support Plans

Simple monthly protection & support for home users

All plans are per household, per primary device. Cancel or upgrade anytime. Monthly payments with an annual commitment.

Choose your plan

Plans include managed protection and optional support time, with labour discounts on higher tiers.

Lite

£7.99 / month

Security Only

For confident users who just want protection.

Includes
  • Managed antivirus (Bitdefender)
  • Automatic threat monitoring & alerts
  • Silent background protection
  • Monthly health status check (automated)
Not included
  • No support time
  • No remote assistance
Remote supportStandard rate
On-site labourStandard rate
Extra devices£5.50 / month

Bronze

£14.99 / month

Basic

For light users who occasionally need help.

Includes
  • Everything in Lite
  • Up to 30 minutes remote support / month
  • Response within 24 business hours (Mon–Fri)
  • Device diagnostics
Remote support10% discount
On-site labour10% discount
Extra devices£10.50 / month

Gold

£34.99 / month

Priority

For households that want priority access and broader coverage.

Includes
  • Everything in Silver
  • Up to 2 hours remote support / month
  • Priority response
  • Evening & weekend emergency support*
  • Business-grade managed antivirus
  • Annual IT health check
  • Free initial diagnostics
  • Basic mobile device support
Remote support30% discount
On-site labour30% discount
Extra devices£25 / month

Platinum

£59.99 / month

Ultimate

For power users and families who want full coverage and peace of mind.

Includes
  • Everything in Gold
  • Unlimited remote support
  • Priority response
  • Business-grade managed antivirus
  • Unlimited cloud backup
  • Encrypted password manager
  • Quarterly full system health checks
  • Advanced browser & PC clean-ups
  • Free Priority diagnostics
  • Full mobile device support
Remote support50% discount
On-site labour50% discount
Extra devices£40 / month

* Emergency support subject to availability.

Optional Add-Ons Click to expand

Password Management

£6.99 / month per user

  • Encrypted password vault
  • Cross-device sync
  • Breach monitoring alerts

Cloud Backup (Unlimited)

£13.99 / month

  • Automatic daily backups
  • Ransomware-safe storage
  • File & folder recovery

Mobile Device Protection

£5.99 / month

  • Antivirus for Android / iOS
  • Theft & privacy protection